Refund policy

ONLINE RETURNS

We currently do not offer returns or refunds once an order has been delivered.

Due to the nature of our products, all sales are final. Please make sure to review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If you receive a damaged item, the wrong product, or there is an issue with your order, please contact us as soon as possible using the WhatsApp button on our website.

Our team will review the issue and assist you accordingly.

Exchanges

We are currently unable to offer exchanges.

Contact Us

For any order-related issues, please contact us through the WhatsApp button on our website.

Our customer care team is available 10 AM – 6 PM UAE time.

Nothing in this policy affects your rights under UAE consumer protection law.